The Business Analyst will work closely with our Program Manager. The position plays a key part in ensuring financial accuracy, supporting cost management, and enhancing operational efficiency by resolving discrepancies, maintaining data integrity, and streamlining billing processes. This helps ensure clients are billed correctly, protecting the company’s revenue and fostering positive client relationships.

The Accounts Receivable Specialist will ensure that the company receives payments for goods and services provided, keep a record of these transactions, and resolve any discrepancies or missed payments.

Linux Administrator will be responsible for managing and maintaining our Linux infrastructure, ensuring system availability, performance, and security. This role involves working closely with other IT professionals to support business operations and improve IT systems.

SQL Administrator will be responsible for maintenance, and optimization of SQL database systems. You will work closely with IT teams, developers, and other stakeholders to ensure that SQL databases are efficient, secure, and available for critical business operations.

The Network Administrator is responsible for handling advanced-level support of Networking requests in a professional and timely manner. Network Administrator is a professional responsible for the maintenance, configuration, and reliable operation of an organization's computer networks.

Managed Service Providers (MSPs) are always looking for skilled technicians who are responsible for handling back-end infrastructure support as well as advanced second-level support of service requests in a professional and timely manner and managing the activities and responsibilities of the service desk team.

The Automation Specialist will utilize tools such as Microsoft PowerAutomate, Rewst, Power BI, PowerShell, and other robotic process automation (RPA) tools to streamline IT workflows. And to help automate various processes and tasks​

The Cyber Security Analyst reports to the Manager, of SOC Cyber Security, and is responsible for monitoring and analyzing security events and alerts using advanced security information and event management tools. This role identifies potential threats and initiates incident response procedures to mitigate risks and protect the organization's systems and data.

Network Administrator is responsible for handling advanced level support of Networking requests in a professional and timely manner. Network Administrator is a professional responsible for the maintenance, configuration, and reliable operation of an organization's computer networks.

Managed Service Providers (MSPs) are always looking for skilled technicians who are responsible for handling back-end infrastructure support as well as advanced second-level support of service requests in a professional & timely manner and managing the activities and responsibilities of the service desk team.

Managed Services Team Leader will be responsible for leading, motivating, and overseeing the day-to-day management of a team of Managed Service Support System Engineers; ensuring that the team provides a first-class service to ITBD’s onshore Clients when dealing with and resolving a variety of managed service inquiries.

System Administrator would be responsible for handling first level support of service requests in a professional and timely manner This relates to all technology, including workstations, printers, networks, user account management, and vendor specific hardware and software.

Advance System Administrator is a skilled technician who can act as the first point of contact for their end-users to resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats.

Senior System Administrator is a skilled technician who can act as the first point of contact for their end-users to resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats.

The Junior System Administrator position, reports directly to the Technical Team Lead, investigates, and resolves elementary software and hardware issues remote support with assistance from seasoned engineers.