About Us
/
Life at ITBD
/
Work with Us
Resources
Gallery
CAREERS
Project Manager
Apply Now
The Project Manager (PM) is responsible for planning, executing, and closing projects while ensuring delivery within scope, timeline, and budget. This role coordinates project resources, manages cross functional teams, and maintains effective communication with stakeholders throughout the project lifecycle. The PM ensures risks are identified early, mitigations are implemented, and project goals align with organizational objectives.
Cyber Security Engineer
Apply Now
The Cybersecurity Engineer serves as an internal and external escalation point for cyber security related incidents and toolsets. The Engineer will participate in the life cycle of customer assessments, customer-requested audits, and compliance reviews. This position will also be a key interface with external auditors and act as an internal Subject Matter Expert (SME).
Copilot Automation & Agent Engineer
Apply Now
We are hiring engineers to build and operate AI-powered automations and tool-using agents across the Microsoft ecosystem (Copilot Studio, Teams/M365 extensibility, and Azure-hosted agent services). These agents will safely execute actions (create/update records, trigger workflows, send notifications) across a variety of external business systems. What you’ll build first (first 90 days) Service desk triage + action agent: classify requests, pull context from external systems, draft resolution steps, create/update tickets, and escalate with approval gates. Reporting agent: compile metrics from external systems, generate narrative summaries, highlight anomalies, and publish results to Teams/Copilot and/or SharePoint. Sales ops agent: automate CRM hygiene (activity logging, follow-ups, pipeline updates) with policy controls and auditable actions.
Advanced System Administrator
Apply Now
Advanced System Administrator is a skilled technician who is responsible for handling back end infrastructure support as well as advanced second-level support of service requests in a professional & timely manner and managing the activities and responsibilities of the service desk team. This relates to all technology, including workstations, servers, printers, networks, and vendor-specific hardware and software. Advanced System Administrators have effective communication skills, problem-solving skills, experience with managing servers and SMB network infrastructures and advanced experience in end-user support. Success for them is when they can confidently interact with the user and solve a complex infrastructure-related problem.
Senior System Administrator
Apply Now
Senior System Administrator is a skilled technician who can act as the first point of contact for their end users to resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats. They have effective communication and customer service skills and can troubleshoot end-user support issues quickly. Success for them is high customer satisfaction and quick resolution of helpdesk tickets. They act as intermediaries between their organization and its clients by continuing to take ownership of the problem and ensuring that it has been appropriately reordered, prioritized, and resolved within the defined service-level agreements (SLAs).
System Administrator
Apply Now
System Administrator is a skilled technician who can act as the first point of contact for their end-users to resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats. The System Administrator has strong communication and customer service skills and can troubleshoot end- user support issues quickly. Success for them is high customer satisfaction and quick resolution of helpdesk tickets. They act as intermediaries between their organization and its clients by continuing to take ownership of the problem and ensuring that it has been appropriately reordered, prioritized, and resolved within the defined service-level agreements (SLAs).
HRBP
Apply Now
The Manager – HRBP will implement HR plans, initiatives and solutions at NCR site. This role requires the ability to efficiently handle high volumes of tasks with minimal supervision while maintaining deadline sensitivity. Key to the position is a proven track record of success in navigating day to day people concerns and grievances and contributing to the HR function within a fast paced, dynamic business setting. Experience collaborating with diverse teams and cross-functional stakeholders to deliver HR solutions that support business objectives is critical.
Senior System Administrator - NOC
Apply Now
Managed Service Providers (MSPs) are always looking for skilled technicians who are responsible for handling back-end infrastructure support as well as advanced second-level support of service requests in a professional and timely manner and managing the activities and responsibilities of the service desk team.
Advanced System Administrator - NOC
Apply Now
Managed Service Providers (MSPs) are always looking for skilled technicians who are responsible for handling back-end infrastructure support as well as advanced second-level support of service requests in a professional & timely manner and managing the activities and responsibilities of the service desk team.
System Administrator
Apply Now
System Administrator would be responsible for handling first level support of service requests in a professional and timely manner This relates to all technology, including workstations, printers, networks, user account management, and vendor specific hardware and software.
Advanced System Administrator
Apply Now
Advance System Administrator is a skilled technician who can act as the first point of contact for their end-users to resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats.
Senior System Administrator
Apply Now
Senior System Administrator is a skilled technician who can act as the first point of contact for their end-users to resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats.
Subject Matter Expert - NOC
Apply Now
Advanced troubleshooting knowledge on Windows no-boot and BSODs.
Quality Analyst
Apply Now
The Quality Assurance (QA) professional will be responsible for monitoring and evaluating inbound and outbound calls and email responses to assess the Engineer's demeanor, technical accuracy, customer service performance, and adherence to company policies and procedures.
Let's Talk!
First Name*
Last Name*
Email*
Mobile Phone Number*
Resume*
Where did you hear about us?*
Please Select
Facebook
Twitter
LinkedIn
Instagram
Google
Others
Arrow-up