The Sr.Cyber Security Engineer is responsible for designing and securing security infrastructure, ensuring a robust and resilient security posture. This role implements security controls, deploys new security technologies, and works closely with various stakeholders to minimize business disruption.

Advanced System Administrators have effective communication skills, and problem-solving skills, will be responsible for the design, implementation, management, and support of Citrix environments. This includes ensuring the stability, integrity, and efficient operation of information systems that support core organizational functions.

Managed Service Providers (MSPs) are always looking for skilled technicians who are responsible for handling back-end infrastructure support as well as advanced second-level support of service requests in a professional and timely manner and managing the activities and responsibilities of the service desk team.

The Automation Specialist will utilize tools such as Microsoft PowerAutomate, Rewst, Power BI, PowerShell, and other robotic process automation (RPA) tools to streamline IT workflows. And to help automate various processes and tasks​

Managed Service Providers (MSPs) are always looking for skilled technicians who are responsible for handling back-end infrastructure support as well as advanced second-level support of service requests in a professional & timely manner and managing the activities and responsibilities of the service desk team.

Managed Services Team Leader will be responsible for leading, motivating, and overseeing the day-to-day management of a team of Managed Service Support System Engineers; ensuring that the team provides a first-class service to ITBD’s onshore Clients when dealing with and resolving a variety of managed service inquiries.

System Administrator would be responsible for handling first level support of service requests in a professional and timely manner This relates to all technology, including workstations, printers, networks, user account management, and vendor specific hardware and software.

Advance System Administrator is a skilled technician who can act as the first point of contact for their end-users to resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats.

Senior System Administrator is a skilled technician who can act as the first point of contact for their end-users to resolve or escalate issues related to desktop hardware, software, network, and others when a request is raised through phone calls, emails, or chats.

Advanced troubleshooting knowledge on Windows no-boot and BSODs.

The Quality Assurance (QA) professional will be responsible for monitoring and evaluating inbound and outbound calls and email responses to assess the Engineer's demeanor, technical accuracy, customer service performance, and adherence to company policies and procedures.