People, Purpose and Growth: Inside IT By Design’s Culture

The latest episode of the “Culture and Career Corner” podcast, hosted by Sunny Kaila, CEO of IT By Design, offered a deep dive into the experiences and insights of three distinguished guests: Aadika Sharma, Assistant Manager – HR; Natalie McKenzie, Partner Account Manager; and Camille ‘Miles’ Tejedo, Senior Executive – HR. 

This engaging conversation shed light on their personal career journeys, the unique culture at IT By Design and invaluable life lessons they’ve learned along the way. 

Career Journeys: Growing with IT By Design 

Miles began by sharing her career trajectory since joining IT By Design in September 2023. Reflecting on the company’s rapid growth, she expressed excitement about the future opportunities both for herself and the organization. From starting in a modest 37-square-meter office to experiencing a 50% team expansion in just three months, Miles’ story exemplifies the dynamic and supportive environment at ITBD. 

Natalie, approaching her second anniversary with the company, emphasized how her role has deepened her understanding of the managed service provider (MSP) landscape. This experience has not only broadened her perspective but also equipped her to better address the challenges faced by ITBD’s partners. 

Aadika recounted her remarkable seven-year journey at ITBD, which began in 2016. From her initial role as a newbie to her promotion to Assistant Manager – HR in 2021, Aadika highlighted the continuous support and guidance from her leaders, which have been pivotal in her professional growth. 

Embracing a Unique Culture 

When Sunny asked about IT By Design’s unique culture, Miles was quick to highlight the company’s people-first philosophy. She admired the organization’s genuine commitment to listening to its employees and taking tangible actions to ensure everyone has the resources and opportunities to thrive. This dedication to employee well-being, she noted, creates an environment where individuals can flourish both personally and professionally. 

Aadika echoed these sentiments, emphasizing the core value of community at ITBD. She praised the company’s principle of being there for each other, especially during challenging times like the COVID-19 pandemic. This culture of mutual support, she believes, is one of ITBD’s greatest strengths and a source of pride for its members. 

Natalie added that ITBD’s culture is characterized by a strong commitment to diversity and inclusion. She appreciated the company’s efforts to promote work-life balance and recognize employee contributions through various awards and acknowledgments. For Natalie, the family-like atmosphere and honesty within the team are what make ITBD a special place to work. 

Life Lessons: Wisdom to Share 

In a heartfelt segment, Sunny asked his guests to share their top three life lessons. 

Natalie emphasized the importance of leading with positivity and kindness, being curious rather than judgmental, and embracing the concept of “failing forward” to learn from mistakes and grow stronger. 

Aadika highlighted the significance of focusing on mental and physical health, committing to lifelong learning and believing in the power of hard work as a key driver of success. 

Miles shared that learning from failure, seizing the present moment, and clearly defining one’s goals are crucial for professional and personal growth. 

Conclusion 

Sunny’s engaging questions and the candid responses from Aadika, Natalie and Miles offered a compelling look into the supportive and growth-oriented environment at IT By Design. Their experiences and wisdom serve as an inspiration to professionals aiming to navigate their careers with resilience, continuous learning and a strong sense of community. 

If you wish to be a part of this people-centric culture, apply now for any of the open positions at our new office in Metro Manila, Philippines. 

Stay tuned for more such inspiring stories of ITBD Community members in the coming episodes!